Mediate–Litigate–Arbitrate: Be Informed – Online Video Course

Mediate–Litigate–Arbitrate: Be Informed is an online video course that explains the three primary ways real estate disputes are resolved—and what every agent and broker needs to know before a conflict ever arises. The course breaks down the basics of mediation, litigation, and arbitration in plain language, showing how each process works, who’s involved, typical timelines and costs, and how outcomes are decided.

Using real-world examples, you’ll see how commission disputes, contract disagreements, ethics issues, and consumer complaints can move through these different paths, and what your role and responsibilities are at each stage. You’ll also learn practical strategies to prevent disputes in the first place through clearer communication, better documentation, and proactive problem-solving. By the end of this course, you’ll be better prepared to guide clients, protect your interests, and make informed choices about the best way to resolve conflicts professionally and efficiently.

The CIC Paper Chase – Online Video Course (2-HOUR CE)

The CIC Paper Chase is an online video course that equips real estate professionals to confidently represent buyers in common interest community (CIC) properties such as condos, townhomes, and HOA-governed communities. You’ll learn which key documents to obtain—like declarations, bylaws, budgets, reserve information, meeting minutes, and rules and regulations—and how to review them within your buyer’s limited review period. 

Using real-world examples, the course shows how association fees, assessments, restrictions, and financial red flags can affect affordability, resale value, and overall risk. By the end, you’ll be better prepared to help clients understand what they’re really buying into, spot potential problem properties, and avoid unpleasant surprises from hidden costs or unstable associations—while delivering higher-quality guidance in every CIC transaction. 

Unconscious Bias: Barriers to Service – Online Video Course (2-HOUR CE)

Unconscious Bias: Barriers to Service is an online video course that helps real estate professionals recognize how hidden attitudes and assumptions can quietly impact the way they serve clients and customers. Through relatable stories, research-based insights, and practical examples, the course shows how unconscious bias can influence communication, body language, responsiveness, property recommendations, and problem-solving—often without anyone realizing it.

You’ll learn how bias forms, how it can create unequal experiences for consumers, and how it connects to fair housing, ethics, and your professional reputation. Most importantly, the course offers simple tools and strategies to slow down your thinking, check your assumptions, and create more consistent, equitable service for everyone you work with. By the end of this online video course, you’ll be better equipped to spot barriers to service, build stronger trust with diverse clients, and provide a more inclusive, client-focused real estate experience.