Liars, Cheaters, and Thieves: Averting Client Catastrophe – Course Description ( 3-Hours)
Liars, Cheaters, and Thieves: Averting Client Catastrophe is a real-world risk management course that exposes the messy side of real estate practice—when clients, customers, or even other professionals are not honest, clear, or cooperative. Using memorable case studies and true-to-life stories, this course walks you through situations involving misrepresentation, withheld information, fraud, sloppy documentation, and “he said, she said” disputes that can quickly turn into ethics complaints or legal nightmares.
You’ll see exactly where agents and brokers went wrong, what they could have done differently, and how stronger communication, documentation, and disclosure could have protected everyone involved. The course highlights practical strategies for verifying information, setting proper expectations, handling difficult personalities, and knowing when to say “no” to a risky deal or client. By the end, you’ll be better equipped to spot danger signs early, safeguard your license and income, and guide your clients with professionalism—even when you’re dealing with liars, cheaters, or thieves.
Liars, Cheaters, and Thieves: Averting Client Catastrophe – Course Description ( 3-Hours)
Liars, Cheaters, and Thieves: Averting Client Catastrophe is a real-world risk management course that exposes the messy side of real estate practice—when clients, customers, or even other professionals are not honest, clear, or cooperative. Using memorable case studies and true-to-life stories, this course walks you through situations involving misrepresentation, withheld information, fraud, sloppy documentation, and “he said, she said” disputes that can quickly turn into ethics complaints or legal nightmares.
You’ll see exactly where agents and brokers went wrong, what they could have done differently, and how stronger communication, documentation, and disclosure could have protected everyone involved. The course highlights practical strategies for verifying information, setting proper expectations, handling difficult personalities, and knowing when to say “no” to a risky deal or client. By the end, you’ll be better equipped to spot danger signs early, safeguard your license and income, and guide your clients with professionalism—even when you’re dealing with liars, cheaters, or thieves.
Helps you recognize early warning signs of dishonest or risky clients and situations.
Shows you how to protect yourself with stronger communication, documentation, and disclosures.
Reduces your chances of ethics complaints, lawsuits, and damaged reputation.
Builds your confidence to say “no” to bad deals and focus on safer, more professional business.
